Questions
Straight answers before you visit
Appointments, estimates, warranties, and inspections — the things customers ask us most.
Do I need an appointment?
Walk-ins are welcome for many services when we have bay time. For diagnostics, inspections, or jobs that take most of the day, calling ahead helps us serve you faster.
How do estimates work?
We inspect and diagnose first, then provide a written estimate. No repair work starts until you approve the quote.
Is there a diagnostic fee?
Diagnostic fees are quoted upfront. When you proceed with the repair, ask us how the diagnostic fee applies to your invoice.
Do you offer a warranty?
Parts and labor are backed by a written warranty — ask for terms on your estimate for your specific repair.
What payment methods do you accept?
We accept Cash, Visa, Mastercard, American Express, Discover. Payment is due when you pick up your vehicle unless you have a pre-arranged fleet account.
Are you open on weekends?
We are open Monday through Friday, 7am to 4pm. We are closed Saturday and Sunday.
Can you perform New Jersey state inspections?
Yes — we are a New Jersey state-authorized inspection facility. Mention inspection when you call so we can reserve time on the lane.
Do you work on fleets or company vehicles?
Local businesses trust us for scheduled maintenance, brake work, and inspections. Ask about fleet billing and priority scheduling when you call. Call (908) 245-5577 and ask for fleet setup.
Still have a question?
Call the shop and ask. You will get a technician who can answer, not a script.
Monday - Friday: 7am - 4pm · 700 Colfax Ave, Kenilworth, NJ